Service Workflow

Workflow Blueprint

How the entire platform works, step by step.

This page explains the complete process from creating family records to scanning children into class and monitoring attendance. Use it as a quick training guide for both parents and team members.

Family Journey

  1. 1.Family registration: Parent opens Family Registration, adds guardian profile, children details, allergies, and notes.
  2. 2.Account access: Parent signs in to Family Portal and can update family data any time.
  3. 3.QR ready: Each family has a reusable family code / QR for faster weekly arrivals.
  4. 4.Sunday check-in: Parent shows QR at desk, or provides code if camera scan is not possible.
  5. 5.Attendance confirmation: Volunteer selects attending children, then records check-in instantly.
Register Family Family Login

Volunteer Journey

  1. 1.Preparation: Volunteers log in, review families, and create any missing entries before service.
  2. 2.Desk operation: Check-In page opens with scanner-first mode to handle arrival lines quickly.
  3. 3.Fallback handling: Manual code entry remain available if a camera scan fails.
  4. 4.Child selection: Volunteer confirms exactly which children are attending in that service.
  5. 5.Visibility: Dashboard and attendance lists show who is checked in for safe pickup flow.
Volunteer Login Open Check-In

Page-by-Page Guide

What each main page is used for

Home

Quick overview, live snapshot, and direct actions for registration, login, and check-in.

Family Registration + Family Login

Parents create and access family records with child details and safety notes.

Family Portal + My QR

Parents review profile data and show their reusable QR at the desk every service.

Volunteer Dashboard + Families

Team monitors ministry activity, manages family records, and keeps systems accurate.

Check-In Desk

Primary scanner flow with manual backup, so arrivals continue smoothly during busy times.

At A Glance

Why this flow helps ministry teams

  • Faster arrival lines with scanner-first check-in.
  • Cleaner records because families and volunteers both update the same core data.
  • Improved visibility through live active check-in tracking.
  • Better parent experience with one QR reused weekly.